Reference

petir388 Privacy Policy for Your Account

petir388 Privacy Policy explains how we handle the account details, phone verification, wallet records and device data connected with your access.

Account dataWallet recordsCookie choicesPolicy requests
petir388 petir388 Privacy Policy for Your Account
CONTACT ROUTES

Three Ways To Ask About Privacy

Privacy questions should reach the route that already has the relevant account context.

Account support path Open the support route inside your account for a Privacy Policy question, a data…
Wallet receipt check For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, send the transaction…
Security concern If you suspect someone accessed your account, contact us through the signed-in support route…
DATA PRACTICES

How We Handle Your Account Data

We treat the Privacy Policy as an operating process rather than a footer link. Account access, payment matching and security checks each create different records, and we use only the relevant details…

Collected account details

When you open an account, we use the details you submit and the phone verification step to identify the account. Sign-in events and device signals help us detect unusual access without asking for unnecessary wallet credentials.

Payment matching

A DANA, OVO, GoPay or QRIS reference helps us connect a cashier request with the correct account. Bank transfer and virtual account records support reconciliation when a receipt or status needs checking.

Cookie controls

Our website may place session cookies on desktop or mobile browsers for sign-in continuity, security checks and policy access. Browser controls let you remove or block them, subject to account functions that require an active session.

Account protection

We use phone verification, sign-in controls and account checks to reduce unauthorised access. We will not ask you to post a password or verification code in a support request, including one about Privacy Policy.

Retention approach

We retain account, support and transaction records only for operational, security or legal reasons described in the policy. Retention can differ by record type, so a deletion request may have specific limits.

Changes and requests

Use the account support route to ask for access, correction, deletion or clarification. Tell us which record concerns you, such as a phone detail, cookie setting or QRIS receipt, so we can respond accurately.

Privacy Policy Questions Answered

These Privacy Policy answers address the account actions you are most likely to take before opening or using access from Indonesia. If your question concerns a particular wallet record, device session or account detail, use the support path shown in your account and include only the details needed to locate it.

It covers account details, phone verification, sign-in and device signals, cookies, support messages, selected activity and payment references connected with DANA, OVO, GoPay, QRIS, bank transfer or virtual account use.

Phone verification helps connect you with the correct account and supports access protection. We may use the verification record when handling a sign-in issue or a Privacy Policy request, subject to local law.

Use the signed-in support path and ask for account data access. Include your registered contact detail and specify whether you need account, cookie, support or payment records so we can identify the request.

Yes. Send a correction request through account support and name the detail that needs changing, such as a phone number or contact field. We may verify ownership before applying an account change.

We retain the reference, status and related account context needed to match a DANA or QRIS request. A receipt check can use that reference, while sensitive wallet credentials should remain private.

The period depends on the record and the reason it is retained, including account operation, security, payment reconciliation or legal duties. The Privacy Policy explains applicable limits, and support can clarify a specific record.

You can ask about deletion through the account support route. We assess the request against operational, security and legal needs, so some transaction or account records may need to remain for a defined purpose.